PRIVACY POLICY

Effective Date: September 24, 2026
Last Updated: September 24, 2026

Okro Gvino LLC (“Okro Gvino,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, communicating with us, or otherwise interacting with our business.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect personal information that you provide directly, including:

• Name

• Email address

• Telephone number

• Billing address

• Delivery address

• Order and purchase information

• Information necessary to verify eligibility to purchase or receive alcoholic beverages

• Communications you send to us

• Marketing preferences

When you place an order, payment information may be collected and processed by our third-party payment processor. Okro Gvino generally does not directly store complete credit or debit card numbers.

We may also automatically collect certain information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages viewed

• Referring website

• Approximate location derived from your IP address

• Website interactions

• Cookie and similar technology data

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

• Process and fulfill orders

• Coordinate wine deliveries

• Verify eligibility to purchase or receive alcoholic beverages

• Communicate regarding orders, deliveries, refunds, or customer service requests

• Process payments

• Detect and prevent fraudulent transactions

• Maintain required transaction and delivery records

• Comply with Washington alcohol laws, tax requirements, licensing requirements, and other legal obligations

• Operate and improve our website

• Understand how customers use our website

• Protect our business, website, customers, and legal rights

• Send marketing or promotional communications when permitted by law

• Respond to inquiries and requests

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

3. ALCOHOL PURCHASE AND AGE VERIFICATION

Okro Gvino sells alcoholic beverages.

You must be at least 21 years old to purchase wine from us or accept delivery of wine.

We may collect or process information reasonably necessary to confirm age and comply with applicable alcohol laws.

The person accepting an alcohol delivery must be at least 21 years old and may be required to provide valid identification sufficient to verify age.

Information associated with alcohol transactions and deliveries may be retained when required by Washington law or other applicable recordkeeping requirements.

4. PAYMENT INFORMATION

Payments may be processed through third-party payment processors.

These providers may collect payment card information, billing information, and other information necessary to complete your transaction. Their collection and use of your information are governed by their own privacy policies and terms.

Okro Gvino may receive information such as payment confirmation, transaction identifiers, billing information, and limited payment details, but we generally do not receive or store your complete payment card number.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Operate the website

• Maintain shopping cart functionality

• Remember preferences

• Understand website performance

• Analyze website usage

• Improve the customer experience

Depending on the services enabled on our website, cookies or similar technologies may also be used for analytics or advertising purposes.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. HOW WE SHARE INFORMATION

We may share personal information with service providers when reasonably necessary to operate our business, including:

• Website and ecommerce providers

• Payment processors

• Delivery providers

• Email and marketing providers

• Analytics providers

• Technology and hosting providers

• Accountants, attorneys, insurers, and professional advisors

These parties may receive information as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or regulations

• Respond to lawful requests from government agencies, regulators, courts, or law enforcement

• Comply with Washington State Liquor and Cannabis Board requirements

• Investigate suspected fraud or illegal activity

• Enforce our agreements

• Protect the rights, safety, or property of Okro Gvino, our customers, or others

If Okro Gvino is involved in a merger, acquisition, financing, sale, reorganization, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.

7. SALE OF PERSONAL INFORMATION

Okro Gvino does not sell personal information for monetary compensation.

Certain website analytics, advertising, or technology services, if enabled, may involve the disclosure of limited information to third-party providers.

Where applicable law provides rights regarding such disclosures, we will honor those rights as required.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Complete transactions

• Provide customer service

• Maintain business and accounting records

• Comply with alcohol licensing and delivery record requirements

• Comply with tax and other legal obligations

• Resolve disputes

• Prevent fraud

• Protect our legal rights

• Enforce agreements

Different categories of information may be retained for different periods depending on applicable legal and business requirements.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, internet transmission, electronic storage system, or payment system can be guaranteed to be completely secure.

We therefore cannot guarantee the absolute security of information transmitted through or stored by our website.

10. YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also:

• Unsubscribe from marketing emails

• Adjust your browser cookie settings

• Contact us with questions about information we maintain about you

Certain information may need to be retained despite a deletion request when required for alcohol licensing, tax, accounting, transaction, fraud prevention, or other legal purposes.

To submit a privacy request, contact us at:

hello@okrogvino.com

11. PERSONS UNDER 21

Our website and products are intended for adults who are legally permitted to purchase alcohol.

You must be at least 21 years old to purchase or receive alcoholic beverages from Okro Gvino.

We do not knowingly accept alcohol orders from anyone under 21 years of age.

We also do not knowingly collect personal information from children under 13. If we learn that personal information from a child has been collected in violation of applicable law, we will take appropriate steps to delete it.

12. THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

Okro Gvino is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, website practices, services, or legal requirements.

Any updated policy will be posted on this page with a revised “Last Updated” date.

14. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or information associated with your purchases, please contact us at:

Okro Gvino LLC
hello@okrogvino.com